We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our physical products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our physical products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Due to the nature of digital goods, all sales are considered final and non-refundable once the product has been downloaded or accessed.
If you experience any issues with your purchase – such as file errors, access problems, or missing content – please reach out to our contact us form. We’ll do our best to resolve the issue quickly and ensure you receive everything as promised.
Exceptions (At Our Discretion)
We may consider a refund in limited cases, such as:
To request a refund under these conditions, please contact us within 3 days of your purchase with your order number and a brief explanation of the issue.
If you have any questions, here are some useful links:
Super quality, the holder is excellent.
The holder looks great, keeps the phone well.
Very cute and well-made, I highly recommend it.
Very good quality. Keeps the phone without any problems
Unfortunately, my smartphone is too big for this penguin, so I had to gift it :(
OMG it’s soo cute! I like it so much, I’d bought it even just as a decoration!
Excellent quality. It doesn’t get scratched, the color is solid and it charges the phone quite fast.
My phone can’t be charged wirelessly, so I bought it just as a holder, and it does its job very well, no complaints.
At first impression, the quality is very good. Everything is tight. The paint seems to be durable, I like this penguin a lot.
I gifted it to my mom and she was very happy. This penguin is so pretty and helpful, the designer did their job very well!
I expected that the product was more massive, but it’s quite light. Perfectly holds my phone, I was unsure about it while driving in the countryside, but everything is just great. The color is very universal, not girlish, so I’m happy to have such a neighbor in my car :)