We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our physical products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our physical products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Due to the nature of digital goods, all sales are considered final and non-refundable once the product has been downloaded or accessed.
If you experience any issues with your purchase – such as file errors, access problems, or missing content – please reach out to our contact us form. We’ll do our best to resolve the issue quickly and ensure you receive everything as promised.
Exceptions (At Our Discretion)
We may consider a refund in limited cases, such as:
To request a refund under these conditions, please contact us within 3 days of your purchase with your order number and a brief explanation of the issue.
If you have any questions, here are some useful links:
VALUE FOR MONEY
Very pleased with my recent purchase, good quality & prompt delivery.
My wife was very happy with this as a Christmas gift
The chain is absolutely lovely. The heart itself is a decent size
I love it, if I had any criticism it would be that the chain is a bit to delicate and I’m a bit worried that it might break.
I used this product as an 80th birthday present for my wife who was delighted with it.
Great for any type of gift, was for my Wife as an Xmas present, and she absolutely loved it.
It is a very understated piece of jewellery, which is exactly what I wanted.
LOVE this necklace it is absolutely beautiful I would recommend this company to anyone
Bought as a gift i hope the chain is stronger than it looks
Just the perfect length that I wanted. Comes in a box that you could use for safe keeping. Arrives on time.
Bought as a present and loved by all have seen them, highly recommend to buy earrings to match.
Very pretty necklace with a nice length of chain. The chain catches the light very well which makes it sparkly.
I love the necklace!! I love the design, very elegant, feminine and dainty. Goes with anything I wear. Thank you!!
I purchased the Necklace not knowing how it would be received as had not bought a heart shaped one before. However my Partner is very pleased with it and just what she wanted. So I am in her goods books thank you.
I Received this today,bought as a Xmas present. it's a very pretty piece of jewellery,very feminine,like another reviewer wrote,it shimmers in the light,I think it'll be nice to wear because it's not very heavy! I'm happy buying this,and would recommend!
I'm so pleased with it. It's beautiful and exquisite. The chain is really pretty with the heart pendant. Very well made. It's very light and sometimes it does feel like it's not there. But it's not flimsy.
Arrived well before the estimated time. This is a really lovely necklace. The chain is delicate and has a twist to it that looks very attractive when it catches the light. The length is perfect and sits just below my collar bone, so it can be seen when wearing most things without being tight or uncomfortable. This is a really attractive, delicate and understated piece of jewellery that can be worn every day and for every occasion.